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We want you to be delighted every time you shop with us. We aim to deliver
between 4 - 7 working days from the
date of dispatch. Generally all orders
are dispatched between 7 - 14 days
except when there is a delay from
the supplier. All goods are delivered
by Recorded Delivery. PatonIndia.com
cannot be held responsible for delays
that may occur during transit or delays
from the supplier, however we shall
notify you if we are aware of any
foreseeable delays, in which case
we will offer you an alternative product
or a full refund. Please indicate
by email if your products are required
for a specific date. We shall endeavour
to deliver by this date and if not,
we shall inform you at the earliest
opportunity.
We do not accept returns, or exchanges
of custom orders unless/otherwise
they are sent incorrect, defective
or not fit accordance to the size
ordered. Please know that you must
provide us a written record of the
reason for return or exchange within
48 hours of receiving the item. Oversize,
perishable or hazardous-material items
cannot be returned. Items that have
been worn, ironed, steamed
or washed will not be accepted as
returns or exchanges. Outfits that
have any stains, emit, body odours
or perfume scents, have any kind of
iron marks or water stains will not
be acceptedfor returns or exchanges.
There are no refunds for shipping
and handling charges, unless it is
a shipping error on our part. There
are no refunds for international shipping.
Please note that Custom orders are
based on the measurements that you
provide on our website, Paton will
not be responsible for any inaccuracies
in the final product (your custom
order) in lieu of the measurements
provided.
Please enclose a written note giving
the reason for the return and email
or post us. We will review the reason
and send you the authorisation code
if your return is accepted.
If you have any questions, please
contact us:
M. G. Road,Vile Parle (East),
Mumbai – 400057, India.
Phone : +91 22 66939466 , Mobile :
+91 9322262291
Email:info@patonindia.com
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